Privacy Policy

1. Who we are

SRK Ferro Private Limited (CIN U46620WR2026PTC297162), Office 3/2, Suhatta Mall, 3rd Floor, City Centre, Durgapur, Bardhaman, West Bengal 713216, India, operates srkferro.com. This policy explains what personal data we collect and how we use it.

2. What we collect

Details you give us when you send an enquiry or contact us: name, company, phone, email, country, product, grade, quantity and destination. We also receive standard technical data (IP address, browser type) when pages load.

3. How we use it

To reply to enquiries, prepare quotations, arrange dispatch and documents, meet legal and tax obligations, and keep the site secure. We do not sell personal data and we do not run advertising or tracking.

4. Sharing

We share data only with service providers needed to fulfil your order (for example transporters, inspection agencies and shipping lines), our hosting provider, and authorities where the law requires.

5. Retention and security

We keep enquiry and order records for as long as needed for the business and for legal, tax and audit requirements, then delete or anonymise them. We use reasonable technical and organisational safeguards, but no online system is completely secure.

6. Your rights

You may ask us to access, correct or delete your personal data, or withdraw consent, by writing to srkferro43@gmail.com. Under Indian law you may also raise a complaint with our Grievance Officer (see the Grievance page).

7. Cookies and third parties

See our Cookie Notice. Google Fonts and Google Maps load from Google, and the site is delivered via Amazon Web Services.

8. Changes

We may update this policy and will change the date above when we do.